What Information We Collect and Why
When you open an account with us, we collect the details you provide directly — your name, contact number, and the payment method you link, whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you make a deposit or withdrawal, so
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we can verify the movement of funds against your account wallet accurately. Device data — your browser type, operating system, and session timestamps — is gathered automatically to keep your account secure and to maintain service continuity across mobile and desktop. We do not collect more
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than we need. Payment identifiers from bKash, Nagad, or Rocket are stored only to process and confirm transactions; we do not retain your full mobile wallet PIN or passwords at any point. Where we work with third-party service providers — payment processors, security auditors — those
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partners handle your data under strict contractual terms and may not use it independently. Your data is processed only to operate your account, meet applicable legal obligations, and keep the platform running reliably. You may request a copy of the data we hold on you at
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any time through our support channel. Availability of services and data-handling obligations depend on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.